Client Success & Accounts Associate

North Rising Star; Saint Louis Park (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

North Rising Star in Minnesota is seeking a Junior Account Manager to be the first point of contact with new customers, answer queries, and boost client satisfaction. You will apply strong communication to understand needs and represent the company professionally.

You will gather information on clients, contact them to understand needs, provide after-sales support, report on account status, and promote products to maximize satisfaction and long-term relationships with clients.

Qualifications

• Proven work experience as a Junior Account Manager or relevant sales role.
• Strong communication skills, both verbal and written.
• Ability to build relationships and deliver excellent customer experience.
• Effective presentation and negotiation abilities.
• Professional demeanor and time-management skills.

Responsibilities

• Gather information on assigned clients
• Contact clients to understand their needs
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Promote new products/services to existing customers

Skills

Customer relations

Verbal & written communication

Time management

Negotiation skills

Professionalism

Job description

North Rising Star in Minnesota is seeking a Junior Account Manager to be the first point of contact with new customers, answer queries, and boost client satisfaction. You will apply strong communication to understand needs and represent the company professionally.

You will gather information on clients, contact them to understand needs, provide after-sales support, report on account status, and promote products to maximize satisfaction and long-term relationships with clients.