Client Success & Account Growth Coordinator

Ditto HQ; Pittsburgh (Allegheny County); On-site; USD 45,000 - 55,000; Full time

Job summary

Ditto HQ in Pittsburgh is seeking a proactive Account & Client Success Coordinator to enhance client retention and satisfaction. The role involves serving as the primary contact for client accounts, coordinating with internal teams to ensure quality service delivery.

The ideal candidate should possess relevant experience, excellent organizational and communication skills, and the flexibility to thrive in a dynamic environment. Join Ditto and help us grow client relationships and drive business success.

Qualifications

• 1-2 years of relevant experience in print production or project coordination.
• Strong organizational skills to multi-task and prioritize effectively.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team setting.

Responsibilities

• Serve as the primary point of contact for client accounts.
• Build and maintain strong client relationships.
• Assist with preparing proposals and estimates.
• Support process improvement initiatives.

Skills

Project coordination

Client communication

Organizational skills

Problem-solving

Proficiency with Microsoft Office

Detail-oriented

Interpersonal skills

Tools

Jira

DASH

SAGE

MOQ1

Job description

Ditto HQ in Pittsburgh is seeking a proactive Account & Client Success Coordinator to enhance client retention and satisfaction. The role involves serving as the primary contact for client accounts, coordinating with internal teams to ensure quality service delivery.

The ideal candidate should possess relevant experience, excellent organizational and communication skills, and the flexibility to thrive in a dynamic environment. Join Ditto and help us grow client relationships and drive business success.