Client Success Coordinator

FF Inc; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Paid training and ongoing support

Clear growth path

Supportive team environment

Job summary

A client services firm in Miami is seeking a Client Services Associate to nurture client relationships and ensure positive experiences. You will serve as the primary contact for clients, manage inquiries, and coordinate with teams. Ideal candidates are organized with strong communication skills and a customer-first mindset. This position offers a chance for career growth into roles such as Account Coordinator or Account Manager, along with paid training and a supportive work environment.

Qualifications

• Strong communication skills and comfort working directly with clients.
• Organized, dependable, and able to manage multiple accounts at once.
• Customer-first mindset with strong problem-solving skills.

Responsibilities

• Serve as the primary point of contact for a portfolio of clients.
• Build and maintain strong relationships through regular communication.
• Support client needs including updates and service requests.

Skills

Strong communication skills

Organizational skills

Problem-solving skills

Customer-first mindset

Comfortable learning new systems

Job description

A client services firm in Miami is seeking a Client Services Associate to nurture client relationships and ensure positive experiences. You will serve as the primary contact for clients, manage inquiries, and coordinate with teams. Ideal candidates are organized with strong communication skills and a customer-first mindset. This position offers a chance for career growth into roles such as Account Coordinator or Account Manager, along with paid training and a supportive work environment.