Client Strategy & Accounts Leader

Mosaic North America

Rogers (AR)

On-site

USD 79,000 - 99,000

Full time

45 hours ago

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Job summary

Mosaic Sales Solutions US Operating Co, LLC seeks an experienced Account Services Senior Manager to lead client relationships and cross-functional teams in shopper marketing and retail programs. This role requires strong leadership, strategic thinking, and a track record of driving revenue growth.

The position emphasizes planning, execution of marketing tactics, budget oversight, and collaboration across agency and client teams. Superior communication and multi-project management are essential.

Qualifications

Bachelor’s degree in advertising, marketing, or related field.
Minimum 4 to 8 years agency experience in shopper marketing / retail or consumer packaged goods preferred.
Experience working on the retailer Walmart and/or Sam’s Club.
Proven leadership, organization, and communications skills.
Collaborative team player with a positive attitude.
Self-starter with strong analytical problem-solving ability.
Ability to effectively develop and communicate ideas, both oral and written.
Ability to handle multiple projects.
Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint
A plus if has worked with the platform, Salesforce

Responsibilities

Build client relationships with appropriate marketing and sales functions, including visits to client headquarters and participation in client planning meetings.
Serve as primary client contact at the appropriate management level.
Train/supervise/oversee effective completion of Sr. Account Executives and Account Executive responsibilities.
Expand client relationships to gain incremental revenue.
Share best practices with others to maximize business potential.
Understand client’s objectives, strategies and tactics and be the client advocate with the agency team.
Ensure that we are meeting or exceeding all client contract obligations.
Lead or support the strategic planning process.
Participate in brainstorm meetings.
Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards.
Determine necessary research to support marketing plans.
Investigate and recommend most effective execution strategies and tactics.
Manage creative process.
Lead presentation of creative concepts to client.
Ensure recommended creative solution fulfills approved creative guidelines and communication priorities.
Ensure team follows Agency process and procedures.
Oversee the implementation and management of all marketing tactics and retail initiatives.
Oversee the management of budgets and timelines.
Oversee the management and communication between the agency team, retail field team and client team.
Partner with Experiential marketing partners on integrated retail event programming.
Support Director/VP to ensure that agency meets all contracted obligations.
Ensure profitability by ensuring that estimates and invoices are appropriately charged.
Oversee clients’ overall Account Receivables.
Help Director/VP manage overall profitability of accounts.
Be willing, able to work outside of normal hours.
Be a team player to your specific account team(s).
Work on special projects as directed by leadership.
Communicate upward to ensure that management is informed.
Oversee Senior Account Executive role as assigned to your team.