Strategic Shopper Marketing Director

Mosaic North America; Chicago (IL); On-site; USD 95,000 - 120,000; Full time

Job summary

Mosaic is seeking a strategic, client-focused leader to serve as Client Services Account Director in Chicago. You will advise top brands, drive shopper marketing and experiential campaigns, and oversee cross-functional teams delivering measurable business results.

The ideal candidate shows deep retail/CPG experience, strong leadership, and data-driven decision-making. Expect collaboration with clients, retailers, creative teams, and agencies to grow accounts and optimize campaigns.

Qualifications

• Bachelor’s degree in advertising, marketing, or related field.
• Eight years agency experience in Shopper Marketing / retail and/ or consumer packaged goods preferred.
• Experience with retailers such as Target, Albertsons, Costco is a plus.

Responsibilities

• Act as a strategic partner to clients by identifying growth opportunities and showcasing Mosaic's capabilities.
• Build and strengthen relationships across client marketing, sales, and corporate teams.
• Lead discovery efforts and market research to uncover client needs and inform recommendations.
• Collaborate with clients to define project goals, scope, timelines, budgets, and costs.
• Ensure programs comply with legal and regulatory requirements with stakeholders.
• Contribute strategic thinking during brainstorming and develop innovative solutions.
• Establish project plans, responsibilities, and clear status updates for execution.
• Oversee development and production of promotional materials to meet expectations.
• Monitor campaign execution from start to finish with timely delivery and quality.
• Coordinate external partners and vendors for successful program delivery.
• Lead project recaps and communicate results and learnings to clients and teams.
• Recommend and execute media, retail, and shopper marketing strategies to maximize engagement.

Skills

Client relationship management

Strategic thinking

Leadership

Project management

Presentation skills

Analytical skills

Sales / business development

Communication

Education

Bachelor’s degree in advertising, marketing, or related field

Tools

Salesforce

MS Office

Adobe Photoshop

Job description

Mosaic is seeking a strategic, client-focused leader to serve as Client Services Account Director in Chicago. You will advise top brands, drive shopper marketing and experiential campaigns, and oversee cross-functional teams delivering measurable business results.

The ideal candidate shows deep retail/CPG experience, strong leadership, and data-driven decision-making. Expect collaboration with clients, retailers, creative teams, and agencies to grow accounts and optimize campaigns.