Client Specialist (Sales) - remote

3C Deutschland GmbH; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in data and technology is seeking a Jr. Client Executive / Client Specialist to maintain and expand client relationships. This remote role focuses on driving sales and ensuring client satisfaction through tailored solutions. Ideal candidates will have a strong sales drive, problem-solving skills, and a Bachelor's degree. Join a culture that values diversity and offers competitive benefits.

Benefits

15 days of vacation annually

12 paid holidays

5 sick days

2 volunteer days

Wellness plans

Employee stock purchase program

401K matching with immediate vesting

Qualifications

• At least 3 years of experience in complex relationship management.
• Experience presenting to clients and internal teams.

Responsibilities

• Develop relationships with clients by understanding their needs.
• Identify and convert new logos within a defined region.
• Maintain SFDC accountability, forecast, and GAP reporting.

Skills

Sales Drive

Problem-Solving

Analytical Skills

Customer Service

Project Management

Education

Bachelor's Degree

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

Our FinTech Vertical is looking for outstanding people to help us realize our vision. In the Jr. Client Executive / Client Specialist role, you will maintain and expand business relationships, create up-sell and cross-sell opportunities, and build revenue with an assigned named account(s) for Experian's FSD (Financial Services & Data) Group. You will report to the VP of Sales. This is a remote position based in the Western U.S., specifically in the Pacific or Mountain time zone.

Responsibilities include:

1. Develop relationships with clients by researching and understanding their needs, responding to client concerns, and being the liaison between the client and internal departments.
2. Support the renewal of existing business.
3. Identify and convert new logos within a defined region.
4. Oversee implementation for Experian solutions; marshal resources to ensure client satisfaction and return on investment.
5. Gather data and insights regarding usage to demonstrate impact and value; ensure usage at projected levels.
6. Advise clients on data quality best practices and address gaps/opportunities.
7. Develop new business within existing relationships by up-selling and cross-selling other solution categories.
8. Research client needs and determine how to bundle products to meet client requirements.
9. Inform and educate clients on our projects, using product experts as a resource.
10. Maintain contact with product and service users to enhance client relationships.
11. Provide customer intelligence to sales and marketing functions to position our offerings.
12. Progress development towards a promotion to an Account Executive position.
13. Maintain SFDC accountability, forecast, and GAP reporting.

You should have had success year over year in a similar role. Experian offers a great workplace for top performers to achieve their career aspirations.

Qualifications

• Bachelor's degree required.
• At least 3 years of experience in complex relationship management.
• Strong sales drive and motivation.
• Problem-solving and analytical skills.
• Knowledge of consumer credit reporting or willingness to learn.
• Customer service experience and project management skills.
• Experience presenting to clients and internal teams.
• Ability to travel.

Additional Information

• Experian Elite – Annual trip for Top Performers.
• 15 days of vacation annually, 12 paid holidays, five sick days, two volunteer days.
• Wellness plans, online discounts, employee discounts, pet insurance, and more.
• Employee stock purchase program and 401K matching with immediate vesting.

Our culture celebrates individuality. Experian's people-first approach emphasizes DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, rewards, recognition, and volunteering. We are recognized as a Great Place To Work in 24 countries, a FORTUNE Best Company to Work for, and have a 4.4-star rating on Glassdoor. Learn more about us on social media or our Careers Site.

Experian is an Equal Opportunity and Affirmative Action employer. We value diversity and believe everyone can succeed here, regardless of gender, ethnicity, religion, or ability. Please inform us of any accommodations needed for your application process.