Client Specialist: Relationship Builder & Sales Pro

Knitwell Group; Holland (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits package

Merchandise discount

Referral program

Additional discounts

Job summary

Talbots in Holland, MI is seeking a customer-focused associate to drive sales and deliver exceptional service. The role emphasizes relationship building, prospecting new customers, and contributing to a welcoming store environment.

Flexible scheduling, including evenings and weekends, is offered. The position supports the Talbots brand and includes opportunities to lead small teams and participate in community activities. Strong communication and merchandising skills are valued.

Qualifications

• Driven to build relationships with customers and the community, focusing on prospecting and expanding clientele.
• Ambitious and goal-oriented; thrives in a team environment.
• Able to work cooperatively in a diverse setting and stay client-focused.
• Passionate about selling and driving store traffic with organized outreach.
• Excellent communication and integrity with strong planning skills.

Responsibilities

• Create a hospitable culture through exceptional customer experiences and relationships.
• Support service enhancers to build strong relationships, including Concierge usage.
• Achieve sales and service metrics in Clientelling, Outreach and award programs.
• Plan and prioritize tasks to meet customer and business needs.
• Understand customer needs with curiosity and confidence through dialogue.
• Share current products and fashion trends to wardrobe customers appropriately.
• Participate in community/store activities promoting the Talbots brand.
• Lead or supervise others occasionally and manage opening/closing shifts.
• Represent the brand image professionally.

Skills

Customer service

Sales experience

Communication

Team collaboration

POS systems

Tools

POS software

iPad

Job description

Talbots in Holland, MI is seeking a customer-focused associate to drive sales and deliver exceptional service. The role emphasizes relationship building, prospecting new customers, and contributing to a welcoming store environment.

Flexible scheduling, including evenings and weekends, is offered. The position supports the Talbots brand and includes opportunities to lead small teams and participate in community activities. Strong communication and merchandising skills are valued.