Client Specialist: Growth through Relationship Building

Knitwell Group; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Growth opportunities

Incentive programs

Benefits package

Merchandise discount

Referral program

Job summary

Talbots in Kalamazoo, MI is hiring a part-time Sales Associate to deliver exceptional customer experiences and build lasting relationships with clients. You will help shoppers find the right apparel and accessories, share fashion trends, and contribute to a welcoming store environment.

The role requires flexible availability including evenings and weekends, the ability to stand for long periods, and the capacity to lift up to 40 lbs.

Qualifications

• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule including evenings and weekends.
• Open availability of 20–29 hours per week.
• Comfortable standing for extended periods and ability to lift up to 40 lbs.

Responsibilities

• Create exceptional customer experiences and build lasting relationships.
• Support service enhancements and use of Concierge.
• Achieve sales and service metrics in key areas.
• Plan and prioritize tasks to meet customer and business needs.
• Understand customer needs through curious and confident conversations.
• Share fashion trends to appropriately wardrobe customers.
• Participate in community/store events and represent the Talbots brand professionally.

Skills

Customer service

Communication skills

Teamwork

POS systems

Tools

POS software

Job description

Talbots in Kalamazoo, MI is hiring a part-time Sales Associate to deliver exceptional customer experiences and build lasting relationships with clients. You will help shoppers find the right apparel and accessories, share fashion trends, and contribute to a welcoming store environment.

The role requires flexible availability including evenings and weekends, the ability to stand for long periods, and the capacity to lift up to 40 lbs.