Client Specialist

Watters Creek; Allen (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Louis G. Jewelry in Allen, Texas seeks a Client Specialist to provide a luxury, hospitality-driven experience for every client. You’ll build a trusted client book, educate on craftsmanship, and drive sales across fine jewelry, engagement rings, and repairs.

This role rewards performance with commissions and growth opportunities within a rapidly expanding luxury brand. Strong presentation skills and relationship focus are essential.

Qualifications

• Professional, polished, and confident in presentation.
• Naturally relationship-oriented and service-driven.
• Sales-minded with strong closing ability.
• Detail-oriented and organized.
• Comfortable working in a performance-based compensation structure.
• Motivated by growth, commission, and long-term opportunity.
• Luxury retail or fine jewelry experience is preferred, but strong sales backgrounds in high-end environments will also be considered.

Responsibilities

• Deliver an elevated, hospitality-driven client experience
• Build and maintain a strong client book through consistent follow-up and outreach
• Drive sales in fine jewelry, engagement rings, custom design, and repairs
• Educate clients on craftsmanship, materials, and product value
• Manage repair intake and custom order processes with precision
• Maintain impeccable showroom presentation and visual standards
• Participate in after-hours events and clienteling initiatives

Job description

About Louis G. Jewelry

Louis G. Jewelry is a second-generation, family-owned luxury jewelry house rooted in a 47-year legacy of craftsmanship, trust, and excellence. What began in 1978 as a single storefront built on integrity and relationships has evolved into a modern, design-forward jewelry destination redefining the retail experience. We specialize in fine jewelry, custom design, engagement rings, luxury timepieces, and expert jewelry repair. Our boutique concept blends old-world craftsmanship with contemporary innovation, offering clients a personalized and immersive experience that extends beyond the transaction. At Louis G., customization is at the heart of what we do. From heirloom redesigns to fully bespoke creations, our team brings visions to life with precision, creativity, and uncompromising quality. We are more than a jewelry store — we are a brand built on legacy, relationships, and excellence. Every piece tells a story. Every client becomes part of ours.

Louis G. Jewelry | Luxury Retail | Relationship-Driven SalesFull time/Part time

About the Role

Louis G. Jewelry is seeking a driven, polished, and client-focused professional to join our team as a Client Specialist. This is not a traditional retail position. Our Client Specialists are relationship builders, brand ambassadors, and revenue drivers who deliver a luxury-level experience to every client who walks through our doors. This role is ideal for someone who thrives in a performance-based environment, understands consultative selling, and takes pride in delivering excellence.

What You Will Do

• Deliver an elevated, hospitality-driven client experience
• Build and maintain a strong client book through consistent follow-up and outreach
• Drive sales in fine jewelry, engagement rings, custom design, and repairs
• Educate clients on craftsmanship, materials, and product value
• Manage repair intake and custom order processes with precision
• Maintain impeccable showroom presentation and visual standards
• Participate in after-hours events and clienteling initiatives

Who You Are

• Professional, polished, and confident in presentation
• Naturally relationship-oriented and service-driven
• Sales-minded with strong closing ability
• Detail-oriented and organized
• Comfortable working in a performance-based compensation structure
• Motivated by growth, commission, and long-term opportunity
• Luxury retail or fine jewelry experience is preferred, but strong sales backgrounds in high-end environments will also be considered.

Compensation & Growth

• Base compensation
• 2% commission on all sales
• 4% commission on after-hour events
• Growth opportunities within a rapidly expanding luxury brand