Client Solutions Vertical Manager - CPG - Austin - GBS

TikTok; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

TikTok is seeking a Client Solutions Vertical Manager to lead the CPG vertical in Austin. You will partner with senior clients and internal teams to translate data-driven insights into scalable strategies that drive ROI and deepen partnerships.

You will mentor the Client Solutions team, manage cross-functional initiatives, and stay ahead of product and market trends to unlock growth opportunities for advertisers across the full funnel.

Qualifications

• Experience in digital advertising, ad sales or brand/performance marketing.
• Experience managing client solutions teams with talent development and scaling.
• Strong ability to analyze data and translate insights into strategies.
• Proven track record leading cross-functional teams to growth.

Responsibilities

• Become a subject matter expert and articulate how TikTok serves clients.
• Train and empower the team to act as external product consultants.
• Partner with Vertical Leadership to identify priorities and growth opportunities.
• Use data to identify consumer trends and evolve client playbooks.
• Coach Client Solutions teams on data-driven campaign analysis and selling at scale.
• Stay up-to-date on TikTok features, ad units, measurement, attribution and ROI.
• Collaborate with Product to surface advertiser needs and inform roadmaps.

Skills

Digital advertising

Ad sales

Brand marketing

Team management

Talent development

Data analysis

Job description

Client Solutions Vertical Manager - CPG - Austin - GBS

Location: Austin

Employment Type: Regular

Job Code: A26796A

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Responsibilities

• Become a subject matter expert and clearly articulate how TikTok can best serve these clients.


• Train and empower the team to serve as external product consultants, educating clients and agencies on alpha and beta product solutions, scalable innovations, and best practices to grow existing partnerships.


• Partner with Vertical Leadership as a strategic thought partner, identifying priorities, growth opportunities, and efficiencies through data-backed recommendations and insights.


• Leverage data to identify consumer trends and lead your CSM team in developing and evolving playbooks that drive measurable client business outcomes.


• Coach and develop Client Solutions teams on consultative, data-driven campaign analysis and selling at scale, while fostering a culture of accountability and high performance.


• Maintain up-to-date expertise on TikTok’s features, ad units, measurement, attribution, and KPIs, and consult clients on how to link platform value directly to ROI.


• Collaborate with Product to drive innovation by systematically surfacing advertiser needs and feedback to inform product roadmaps.

Qualifications

Minimum Qualifications

• Experience in digital advertising, ad sales, or brand/performance marketing.


• Experience managing client solutions teams, with proven success in talent development and scaling teams.

Preferred Qualifications

• Experience managing advertisers across the full funnel, with a deep understanding of their challenges and objectives within this vertical.


• Experience building relationships with top marketing decision-makers at brands and agencies.


• Strong ability to analyze data, translate insights into actionable strategies, and assess campaign performance effectively.


• Proven ability to proactively troubleshoot and escape through the proper channels.


• Proactive attitude with excellent project management, stakeholder management, organizational, and analytical skills.


• Experience diagnosing and solving technical problems with product and engineering teams.


• Ability to translate complex technical concepts into clear, compelling business narratives for non-technical stakeholders.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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