Client Solutions Vertical Manager - Apparel - Austin - GBS

TikTok; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

TikTok is seeking a Client Solutions Vertical Manager for the Apparel vertical in Austin. You will drive strategy, own revenue targets, and ensure flawless campaign execution while leading and coaching the Client Solutions team.

Expect to act as the voice of the customer to influence GTM and product roadmaps, collaborating with Sales and Product teams to scale best practices across key clients. This role requires leadership, data-driven decision making, and a deep understanding of advertiser

Qualifications

• 5+ years of direct experience in digital advertising, ad sales, or brand/performance marketing.
• 3+ years of experience managing client solutions teams, with proven success in talent development and scaling teams.
• Willingness to work in Austin (Texas), with extensive travel expected.

Responsibilities

• Become a subject matter expert in the Apparel vertical and articulate how TikTok can best serve these clients.
• Train and empower the team to educate clients and agencies on product solutions and best practices to grow partnerships.
• Partner with Vertical Leadership to identify priorities, growth opportunities, and efficiencies using data-backed recommendations.
• Lead your CSM team in developing playbooks that drive measurable client business outcomes.

Skills

Ad sales

Team leadership

Client relationships

Data-driven decisions

Job description

Client Solutions Vertical Manager - Apparel - Austin - GBS

Location:

Austin

Employment Type:

Regular

Job Code:

A34150

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Responsibilities

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands.The Client Solutions Vertical Manager will be responsible for driving strategy, owning revenue targets, and ensuring flawless campaign execution within the Apparel vertical. They will report into the Group Vertical Director and serve as the advocate for their category both internally and externally, acting as the voice of the customer to influence go-to-market and product strategies. They will manage the Client Solutions Managers (CSM) and work closely with the Sales and Product teams. Success in this role requires strong leadership in project and relationship management, client education, campaign success, and the ability to tell compelling stories that demonstrate TikTok’s ability to drive client objectives, while scaling best practices across key clients.Responsibilities:- Become a subject matter expert in the Apparel vertical and clearly articulate how TikTok can best serve these clients.- Train and empower the team to serve as external product consultants, educating clients and agencies on alpha and beta product solutions, scalable innovations, and best practices to grow existing partnerships.- Partner with Vertical Leadership as a strategic thought partner, identifying priorities, growth opportunities, and efficiencies through data-backed recommendations and insights.- Leverage data to identify consumer trends and lead your CSM team in developing and evolving playbooks that drive measurable client business outcomes.- Coach and develop Client Solutions teams on consultative, data-driven campaign analysis and selling at scale, while fostering a culture of accountability and high performance.- Maintain up-to-date expertise on TikTok’s features, ad units, measurement, attribution, and KPIs, and consult clients on how to link platform value directly to ROI.- Collaborate with Product to drive innovation by systematically surfacing advertiser needs and feedback to inform product roadmaps.

Qualifications

Minimum Qualifications:- 5+ years of direct experience in digital advertising, ad sales, or brand/performance marketing.- 3+ years of experience managing client solutions teams, with proven success in talent development and scaling teams.- Willingness to work in Austin (Texas), with extensive travel expected.Preferred Qualifications:- Experience managing advertisers across the full funnel, with a deep understanding of their challenges and objectives within this vertical.- Experience building relationships with top marketing decision-makers at brands and agencies.- Strong ability to analyze data, translate insights into actionable strategies, and assess campaign performance effectively.- Proven ability to proactively troubleshoot, escalate through the proper channels, and maintain client confidence.- Proactive attitude with excellent project management, stakeholder management, organizational, and analytical skills.- Experience diagnosing and solving technical problems with product and engineering teams.- Ability to translate complex technical concepts into clear, compelling business narratives for non-technical stakeholders.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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