Client Solutions Relationship Banker

Bank of America; South Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring to educate clients in-branch and assist with transactions using self-service resources such as mobile, online, and ATM platforms. You will handle cash transactions, engage clients in meaningful conversations about their financial goals, and connect them to suitable solutions.

The role emphasizes building trust, delivering an excellent client experience, and staying compliant with laws and bank policies. Weekend/extended hours may be required.

Qualifications

• Must be an enthusiastic self-starter with a strong work ethic and focus on results for the client.
• Collaborates effectively to build relationships and meet financial needs.
• Communicates clearly and educates clients on self-service options (ATM, online, mobile).
• Learns and adapts to new information and technology platforms.
• May require weekend or extended hours and travel to nearby financial centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the client's and bank's best interest.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Customer service focus

Effective communication

Relationship building

Sales mindset

Problem solving

Time management

Self-motivation

Adaptability

Education

Bachelor's degree or business-relevant Associate's degree

Job description

Bank of America is hiring to educate clients in-branch and assist with transactions using self-service resources such as mobile, online, and ATM platforms. You will handle cash transactions, engage clients in meaningful conversations about their financial goals, and connect them to suitable solutions.

The role emphasizes building trust, delivering an excellent client experience, and staying compliant with laws and bank policies. Weekend/extended hours may be required.