Relationship Banking Advisor: Client Solutions

Bank Of America; Greendale (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Bank of America in the United States seeks a customer-focused Branch Associate to engage clients in the lobby, educate them about self-service options (ATM, online and mobile banking), and process cash transactions accurately.

You will build relationships, support daily banking needs, manage center traffic, and collaborate with experts in lending and investments to meet client goals. Weekend and extended hours may be required.

Qualifications

• Bachelor's degree or business-relevant associate’s degree required.
• Six months of cash handling experience preferred.
• One year of demonstrated sales experience in a salary plus incentive environment.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what is right for clients and the bank, in line with laws.
• Grows knowledge and network by partnering with experts in lending and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Enthusiastic self-starter

Strong work ethic

Relationship building

Customer-focused

Effective communication

Problem solving

Tech adaptability

Education

Bachelor's degree or business-relevant Associate’s degree

Tools

Self-service banking platforms

Cash handling

Job description

Bank of America in the United States seeks a customer-focused Branch Associate to engage clients in the lobby, educate them about self-service options (ATM, online and mobile banking), and process cash transactions accurately.

You will build relationships, support daily banking needs, manage center traffic, and collaborate with experts in lending and investments to meet client goals. Weekend and extended hours may be required.