Client Solutions Relationship Banker

Bank of America; Nampa (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Nampa, Idaho seeks a customer service-focused associate to engage clients in the lobby and assist with self‑service transactions, including cash handling and guidance on online/mobile banking. You will build relationships, process transactions, and connect clients to appropriate solutions while adhering to all policies and regulations.

The role requires strong communication, adaptability, and a customer‑first mindset, with a schedule that may include weekends and extended

Qualifications

• High School Diploma or GED required.
• Bachelor's degree or business/finance degree desirable.
• Strong customer service and cash handling aptitude.
• Willingness to work 40 hours per week including weekends as needed.

Responsibilities

• Engage clients in the lobby and assist with transactions via self‑service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and goals.
• Follow bank policies, laws, and regulations in daily activities.
• Assist with referrals to banking solutions through the right channels.
• Drive the client experience and operational excellence.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Time management

Team collaboration

Learning agility

Education

High School Diploma / GED

Bachelor's degree in business/finance (desirable)

Job description

Bank of America in Nampa, Idaho seeks a customer service-focused associate to engage clients in the lobby and assist with self‑service transactions, including cash handling and guidance on online/mobile banking. You will build relationships, process transactions, and connect clients to appropriate solutions while adhering to all policies and regulations.

The role requires strong communication, adaptability, and a customer‑first mindset, with a schedule that may include weekends and extended