Client Solutions Banker - Build Relationships & Growth

Bank of America; Balch Springs, Northern (TX, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Bank of America is seeking a client-focused associate to engage clients in the lobby and assist with transactions through self-service resources such as mobile, online banking, or ATM. You will accurately process cash transactions and learn clients’ financial priorities to connect them with suitable solutions.

The role requires deep client conversations, operating with regulatory guidance, and a commitment to building relationships and driving a positive client experience in a busy financial

Qualifications

• Bachelor’s Degree or business-relevant Associate’s Degree is desirable.
• Six months of cash handling experience is preferred.
• Experience in financial services and knowledge of products is a plus.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Prospecting

Communication

Education

High School Diploma / GED

Bachelor’s Degree

Job description

Bank of America is seeking a client-focused associate to engage clients in the lobby and assist with transactions through self-service resources such as mobile, online banking, or ATM. You will accurately process cash transactions and learn clients’ financial priorities to connect them with suitable solutions.

The role requires deep client conversations, operating with regulatory guidance, and a commitment to building relationships and driving a positive client experience in a busy financial