Client Solutions Manager - External Relations & Implementations

Amplix; Kentucky; On-site; USD 29,000 - 37,000; Full time

Job summary

Amplix seeks a Client Solutions Manager I to be the primary contact for assigned clients and ensure timely, accurate delivery of services. You will work with internal teams on implementations, transitions, reporting, and issue resolution, while maintaining strong client relationships.

This non-management role emphasizes communication, audits, and continuous improvement across processes. Excellent written/verbal skills and a collaborative mindset are essential.

Qualifications

• Client contact and service orientation required.
• Strong communication and documentation skills.
• Analytical mindset with attention to detail and accuracy.
• Proven ability to coordinate across teams and timelines.

Responsibilities

• Serve as primary POC for assigned clients and manage relationships.
• Present billing analyses and provide monthly recommendations.
• Lead client calls, set agendas, and provide follow-up items.
• Coordinate implementations, transitions, and monthly reports.
• Prepare HR files, invoices, and allocate related data.

Skills

Client relationship management

Service orientation

Escalation triage

Written communication

Verbal communication

Analytical skills

Facilitation & presentation

Planning & organization

Attention to detail

Microsoft Office proficiency

Cross-functional collaboration

Education

High school diploma

College degree preferred

Tools

SAP

Job description

Amplix seeks a Client Solutions Manager I to be the primary contact for assigned clients and ensure timely, accurate delivery of services. You will work with internal teams on implementations, transitions, reporting, and issue resolution, while maintaining strong client relationships.

This non-management role emphasizes communication, audits, and continuous improvement across processes. Excellent written/verbal skills and a collaborative mindset are essential.