Client Solutions Delivery Specialist

Member Driven Technologies; Great Falls (MT); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Member Driven Technologies in Great Falls, MT is seeking a Solutions Specialist to support the delivery of client solutions, coordinating across engineering, platform, and delivery teams. This hybrid role requires strong organization, attention to detail, and a client-first mindset to document workflows, track progress, assist with requirements, and coordinate testing activities including UAT.

You'll collaborate with Solutions Advisors and internal teams to ensure timely delivery and a positive

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in client service, operations, solution delivery, software support, implementation, or related field preferred.
• Ability to manage multiple priorities and coordinate work across teams.

Responsibilities

• Support the delivery of client solutions through coordination, tracking, follow-up, and communication activities.
• Assist with gathering and organizing business and user requirements for solutions and enhancements.
• Help document workflows, processes, solution details, and delivery-related information.
• Monitor assignment progress and help ensure timelines and deliverables remain on track.
• Coordinate internal and client touchpoints as needed throughout the delivery process.
• Research solution options, enhancements, and operational recommendations for clients.
• Assist with solution setup, validation, testing coordination, and implementation-related activities.
• Collaborate with Solutions Advisors and technical teams to support successful solution outcomes.
• Participate in software and solution testing from the perspectives of functionality, usability, reliability, integration, and performance.
• Assist with documenting testing activities, defects, validation steps, and outcomes.
• Support User Acceptance Testing (UAT) coordination and client readiness activities.

Skills

Communication

Organizational skills

Attention to detail

Problem-solving

Client-focused

Multitasking

Client service experience

Education

High school diploma or equivalent

Associate’s degree or technical training preferred

Job description

Member Driven Technologies in Great Falls, MT is seeking a Solutions Specialist to support the delivery of client solutions, coordinating across engineering, platform, and delivery teams. This hybrid role requires strong organization, attention to detail, and a client-first mindset to document workflows, track progress, assist with requirements, and coordinate testing activities including UAT.

You'll collaborate with Solutions Advisors and internal teams to ensure timely delivery and a positive