Client Solutions Banker

Bank of America; New Albany (IN); On-site; USD 33,000 - 42,000; Full time

Job summary

Bank of America is hiring in New Albany, Indiana for a client‑facing role in a branch environment. The position focuses on educating clients about self‑service banking, processing cash transactions, and building relationships to meet financial needs.

You will engage with clients, handle cash, and support sales and service goals while adhering to policies and regulations. The role requires a high school diploma or GED, strong communication, and a mindset of continuous learning.

Qualifications

• Strong client service orientation and the ability to educate clients on self‑service options.
• Effective communication and confidence engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow processes to do what is right for clients and the bank, within laws and regulations.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and manage cash responsibilities.

Skills

Customer focus

Communication

Problem solving

Time management

Relationship building

Education

High School Diploma / GED

Bachelor's Degree in business/finance (preferred)

Job description

Bank of America is hiring in New Albany, Indiana for a client‑facing role in a branch environment. The position focuses on educating clients about self‑service banking, processing cash transactions, and building relationships to meet financial needs.

You will engage with clients, handle cash, and support sales and service goals while adhering to policies and regulations. The role requires a high school diploma or GED, strong communication, and a mindset of continuous learning.