Client Solutions Advisor - Banking

United States Digital Space LLC; Asheville (NC); On-site; USD 32,000 - 43,000; Full time

Job summary

United States Digital Space LLC in Asheville, NC, seeks a customer-focused Bank Teller/Client Service Associate to engage clients in the lobby, educate on self-service options, and process cash transactions with accuracy.

The role emphasizes building client relationships, guiding financial decisions, and adhering to laws and bank policies while delivering a high-quality client experience during typical 40-hour weeks, including weekends as needed.

Qualifications

• High school diploma or equivalent required.
• Strong work ethic and results-driven.
• Excellent communication and listening skills.
• Willingness to work weekends/extended hours.
• Cash handling experience preferred.

Responsibilities

• Engages clients in the lobby and educates on self-service resources.
• Processes cash transactions accurately and efficiently.
• Builds relationships to identify clients' financial needs and offer solutions.
• Follows bank processes and legal requirements to protect clients and the bank.
• Manages center traffic, appointments, and outbound calls while delivering a strong client experience.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Sales Orientation

Education

High School Diploma or GED

Bachelor’s Degree in Business (Desirable)

Job description

United States Digital Space LLC in Asheville, NC, seeks a customer-focused Bank Teller/Client Service Associate to engage clients in the lobby, educate on self-service options, and process cash transactions with accuracy.

The role emphasizes building client relationships, guiding financial decisions, and adhering to laws and bank policies while delivering a high-quality client experience during typical 40-hour weeks, including weekends as needed.