Client Experience & Banking Specialist

United States Digital Space LLC; Savannah (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

United States Digital Space LLC is seeking a customer-focused Banking Associate to engage clients in-store, educate them on self-service options, and process cash transactions accurately. You will build relationships, explore client needs, and connect customers to appropriate financial solutions.

The role requires strong communication, adherence to laws and bank policies, and flexibility to work weekends or extended hours at various branches within a reasonable distance.

Qualifications

• Strong interpersonal and communication skills for client interactions.
• Ability to learn and adapt to banking platforms and processes.
• Understanding of financial products and services beneficial.

Responsibilities

• Executes bank risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in various banking areas.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree in Business or Finance

Job description

United States Digital Space LLC is seeking a customer-focused Banking Associate to engage clients in-store, educate them on self-service options, and process cash transactions accurately. You will build relationships, explore client needs, and connect customers to appropriate financial solutions.

The role requires strong communication, adherence to laws and bank policies, and flexibility to work weekends or extended hours at various branches within a reasonable distance.