Client Relationship & Banking Advisor

National Black MBA Association; Asheville, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Asheville, NC seeks a client-focused team member to educate clients on self-service tools and to process cash transactions. You will build relationships and guide clients toward solutions that support their financial goals.

The role requires strong interpersonal skills and compliance with laws and internal policies. The position emphasizes delivering a superior client experience, collaborating with specialists, and maintaining flexibility for weekend hours as needed to serve

Qualifications

• High School Diploma or equivalent is required.
• Bachelor's degree or business-focused qualification is preferred.
• Willingness to work weekends or extended hours.

Responsibilities

• Executes risk culture and supports operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interests.
• Grows knowledge by partnering with experts in lending, investments, and small business.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America in Asheville, NC seeks a client-focused team member to educate clients on self-service tools and to process cash transactions. You will build relationships and guide clients toward solutions that support their financial goals.

The role requires strong interpersonal skills and compliance with laws and internal policies. The position emphasizes delivering a superior client experience, collaborating with specialists, and maintaining flexibility for weekend hours as needed to serve