Client-Site Phlebotomist — Day Shift (Elgin)

Northwestern Medicine; Elgin (IL); On-site; USD 34,000 - 52,000; Full time

Job summary

Northwestern Medicine is seeking a full-time Phlebotomist at a client site in Elgin. You will perform venipuncture and specimen processing, enter orders, and maintain patient information in lab systems. The role emphasizes excellent customer service and collaboration within a patient‑first team.

Responsibilities include phlebotomy, order verification, post‑collection care, and ensuring sample integrity. AIDET, safety, and adherence to policies are required for quality care.

Qualifications

• High School diploma or equivalent is required.
• Phlebotomy certification or CMA certification or related experience preferred.
• Experience with lab specimen processing is a plus.

Responsibilities

• Performs phlebotomy and other lab specimen collections per age-related standards and policies.
• Demonstrates AIDET model to ensure patient safety and reduce errors.
• Receives and reviews physician orders and enters orders into lab systems.
• Communicates with patients and provides post-phlebotomy care as needed.
• Processes specimens promptly to maintain sample integrity (labeling, centrifuging, aliquoting).
• Monitors refrigerations and QC/QA records; reports issues.
• Operates lab equipment and tracks orders and results.
• Notifies lab/physician of specimen procurement issues.
• Maintains a safe work environment and proper biohazard handling.
• Performs clerical duties including order entry and data retrieval from EMR systems.
• Uses resources efficiently and helps reduce costs.
• Completes competency assessments and participates in training.
• Works in a team to support patient care goals.
• Applies critical thinking to resolve issues during collection or processing.
• Follows organizational policies and ethical guidelines.
• Performs other duties as assigned.

Skills

Phlebotomy

Customer service

Education

High School diploma or equivalent

Phlebotomy certification

CMA certification

Tools

EMR systems

Job description

Northwestern Medicine is seeking a full-time Phlebotomist at a client site in Elgin. You will perform venipuncture and specimen processing, enter orders, and maintain patient information in lab systems. The role emphasizes excellent customer service and collaboration within a patient‑first team.

Responsibilities include phlebotomy, order verification, post‑collection care, and ensuring sample integrity. AIDET, safety, and adherence to policies are required for quality care.