Client Services Teller: Elevate the Banking Experience

1st Source Corporation; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

1st Source Corporation in South Bend, IN is seeking a teller to provide individualized client service, process transactions, answer inquiries, and uphold bank policies.

You will build client relationships, participate in sales programs, balance cash drawers, and support the banking center team. High School diploma required; 1+ year customer/retail service preferred; evenings/weekends may be required.

Qualifications

• One year or more of customer or retail service experience.
• Cash handling experience preferred.
• Respond to inquiries and resolve problems.
• Customer service and sales oriented.
• Excellent listening and communication skills.
• Proficient in Windows-based systems.
• Ability to cross-sell bank products.
• Evenings and weekends availability.
• Ability to travel to banking centers as needed.

Responsibilities

• Process financial transactions accurately.
• Identify client needs and refer to colleagues.
• Build client relationships and address clients by name.
• Deliver exceptional customer service.
• Follow bank policies and guidelines.
• Participate in retail sales programs to meet goals.
• Attend team meetings and community programs.
• Balance cash drawer and assist with ATM/vault/end-of-day tasks.
• Maintain regular and predictable attendance.
• Complete all compliance training.
• Understand and comply with applicable laws and regulations.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Time management

Team player

Multilingual

Listening

Windows OS

MS Office

Education

High School Diploma/GED

Tools

Windows OS

MS Office

Job description

1st Source Corporation in South Bend, IN is seeking a teller to provide individualized client service, process transactions, answer inquiries, and uphold bank policies.

You will build client relationships, participate in sales programs, balance cash drawers, and support the banking center team. High School diploma required; 1+ year customer/retail service preferred; evenings/weekends may be required.