Client Services & Tech Team Coordinator - Onsite (Plano)

Abcorp Na Inc.; Plano (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

ABCorp in Plano, TX is seeking a Client Services & Tech Team Coordinator to support client ordering and logistics for our card technology business. The role also covers ad hoc office support in a small corporate office. We value a positive attitude, excellent communication, and the ability to multitask in a detail-oriented environment.

The position is full-time, on-site, with benefits and opportunities to work with a collaborative team in a supportive environment.

Qualifications

• Minimum 2 years of customer service or administrative support experience.
• Strong phone etiquette and professional communication.
• Experience with ERP systems preferred.
• Proficient in Microsoft Office.
• Ability to multitask in a time-sensitive, fast-paced environment.

Responsibilities

• Manage client orders from receipt to delivery and invoicing using ABCorp’s ERP system, tracking milestones and delivery schedules.
• Coordinate order handling with Account Manager, Technical Consultants, Sales, Operations, Logistics, and Finance teams.
• Serve as liaison with manufacturing for all order-related matters.
• Participate in weekly internal production status meetings.
• Handle daily shipping requests and coordinate with the technology department to ensure items are received and accounted for.
• Manage parts inventory in collaboration with manufacturing to maintain accurate totals.
• Monitor office supplies and reorder as needed.
• Oversee maintenance vendors to keep the office clean, safe, and functional.

Skills

Phone etiquette

Communication

ERP systems

Microsoft Office

Multitasking

Customer service

Team oriented

Autonomy

Problem solving

Tools

ERP systems

Microsoft Office

Job description

ABCorp in Plano, TX is seeking a Client Services & Tech Team Coordinator to support client ordering and logistics for our card technology business. The role also covers ad hoc office support in a small corporate office. We value a positive attitude, excellent communication, and the ability to multitask in a detail-oriented environment.

The position is full-time, on-site, with benefits and opportunities to work with a collaborative team in a supportive environment.