Client Services Supervisor

BeWell Care At Home; Glastonbury (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

BeWell Care At Home in Glastonbury, CT is seeking a Team Lead – Home Care to drive client-focused care and mentor caregivers. This full-time role offers growth opportunities, a flexible schedule, and a clear path for advancement within a compassionate home-health team.

You will champion client care, develop caregivers, and optimize scheduling for 30–40 clients, while collaborating with physicians, families, and internal teams to deliver high-quality service with empathy and reliability.

Qualifications

• 3+ years of hands-on caregiver or home-health experience.
• Strong organizational and multitasking abilities.
• Confident decision-maker in fast-paced settings.
• Excellent written and verbal communication; builds trust with families.
• Genuine compassion for seniors and people with disabilities.

Responsibilities

• Champion client care by refining care plans and accompanying clients to appointments.
• Lead and develop caregivers through recruitment, onboarding, coaching, and training.
• Drive scheduling excellence by building efficient schedules for 30–40 clients with minimal overtime.
• Collaborate with physicians, families, and internal teams to resolve problems quickly and compassionately.
• Grow the team by partnering with recruiters to uncover caregiver pipelines and maintain on-call rotation.

Skills

Caregiving experience

Organizational skills

Decision making

Communication skills

Compassion

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Team Lead – Home Care

Full-Time | Flexible Schedule | Growth Path | Glastonbury

Why You’ll Love Working With Us

• People-First Culture: You’ll join a leadership team that listens, mentors, and celebrates your growth.
• Make a Daily Impact: Guide caregivers and clients so every visit delivers comfort, dignity, and peace of mind.
• Career Advancement: Clear promotion paths, paid training, and leadership development programs.
• Flexibility & Balance: Design schedules that work for you and your team while keeping overtime to true emergencies.
• Competitive Pay & Benefits: Fair compensation, health coverage options, and paid time off.

What You’ll Do

• Champion Client Care – Review and refine individualized Care Plans; accompany clients to appointments; ensure high-quality, patient-centered service.
• Lead & Develop Caregivers – Recruit, onboard, coach, and upskill staff; provide ongoing training that elevates care standards.
• Drive Scheduling Excellence – Build efficient schedules for 30-40 clients, keeping overtime to a minimum.
• Collaborate & Communicate – Work closely with physicians, families, and internal teams to solve problems quickly and compassionately.
• Grow the Team – Partner with recruiters to uncover new caregiver talent pipelines and maintain a robust on-call rotation.

What You Bring

• 3+ years of hands‑on caregiver or home-health experience; prior Care Coordinator/Supervisor background preferred.
• Sharp organizational and multitasking skills—you keep multiple priorities moving without missing details.
• Confident decision‑maker who thrives in a fast‑paced environment.
• Exceptional written and verbal communication; you build trust with families and teammates alike.
• Genuine compassion and a drive to serve seniors and individuals with disabilities.

Ready to Advance Your Home-Care Career?