Client Services Specialist - Onsite Banking (Santa Cruz)

West Coast Community Bank; Santa Cruz (CA); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision plans

Vacation, sick leave, paid Holidays

Paid volunteer time

Employer paid life insurance

401(k) with employer matching

Ongoing training, professional develop

Descrizione del lavoro

West Coast Community Bank is seeking an entry-level Client Service Representative at our Santa Cruz location. You will greet clients, process deposits and other transactions, and ensure accurate, compliant service with a solutions-focused approach.

This role emphasizes customer care and operational excellence within a community banking setting. The position is on-site, with responsibilities including cash handling, adherence to client identification procedures, and participation in mandatory

Competenze

• Entry-level position; no special experience required.

Mansioni

• Greet clients in a friendly, professional manner.
• Accurately process a variety of transactions including check cashing, deposits, and balance inquiries.
• Provide prompt support to clients in person and via telephone.
• Maintain compliance with cash handling procedures and balancing requirements.
• Follow client identification procedures for secure service.

Conoscenze

Customer service

Cash handling

Communication skills

Public interaction

Team orientation

Detail oriented

Adaptability

Computer systems

Strumenti

Banking software

Descrizione del lavoro

West Coast Community Bank is seeking an entry-level Client Service Representative at our Santa Cruz location. You will greet clients, process deposits and other transactions, and ensure accurate, compliant service with a solutions-focused approach.

This role emphasizes customer care and operational excellence within a community banking setting. The position is on-site, with responsibilities including cash handling, adherence to client identification procedures, and participation in mandatory