Banking Center Leader: Growth & Client Care (Santa Barbara)

Community West Bank; Santa Barbara (CA); Vor Ort; USD 82.000 - 118.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Excellent benefits

Zusammenfassung

Community West Bank in Santa Barbara, CA, is seeking a Banking Center Manager to lead a branch services team, drive growth and profitability, and ensure exceptional client satisfaction while adhering to bank policies and risk controls. Strong leadership, strategic planning and a focus on accuracy are essential.

You will supervise staffing, training and performance, monitor operations, and collaborate with bank officers to promote products and services, support community engagement, and achieve

Qualifikationen

• Proven ability to lead a branch services team and drive performance.
• Knowledge of branch operations and risk management.
• Strong client service and problem resolution skills.
• Understanding of banking regulations and compliance.
• Sales and business development capabilities.
• Effective communication and meeting facilitation skills.
• Analytical thinking and decision-making skills.
• Knowledge of general banking products and services.

Aufgaben

• Lead and manage banking center team with focus on efficiency, service quality and compliance.
• Establish and monitor branch operations policies, procedures and risk controls.
• Provide guidance to staff for exceptional client experience and prompt issue resolution.
• Drive branch growth and profitability through staff training and performance management.
• Collaborate with bank officers to refer/sell bank products and services to clients.
• Support clients with banking services, including new accounts and loans.

Kenntnisse

Team leadership

Branch operations

Client service

Regulatory knowledge

Sales skills

Communication

Analytical skills

Product knowledge

Jobbeschreibung

Community West Bank in Santa Barbara, CA, is seeking a Banking Center Manager to lead a branch services team, drive growth and profitability, and ensure exceptional client satisfaction while adhering to bank policies and risk controls. Strong leadership, strategic planning and a focus on accuracy are essential.

You will supervise staffing, training and performance, monitor operations, and collaborate with bank officers to promote products and services, support community engagement, and achieve