Client Services Specialist: Onboarding & Insights

US Tech Solutions; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A global staffing solutions firm is seeking a Client Service Representative in Boston. This role involves managing client inquiries, collaborating with internal teams, and providing insights to enhance client satisfaction. Candidates should possess strong communication skills and a BA or equivalent. The position requires adaptability, problem-solving abilities, and a comprehensive knowledge of Microsoft Office. This is a 6-month contract with potential for extension, offering 40-45 hours of work per week.

Qualifications

• Ability to communicate effectively with both verbal and written skills.
• Ability to learn and adapt to new technologies and systems.
• Comprehensive working knowledge of Microsoft Office Products.

Responsibilities

• Manage day-to-day inquiries of clients and collaborate with internal teams.
• Proactively respond to client and internal inquiries daily.
• Research and escalate internal issues that may impact client servicing.

Skills

Client relationship management

Analytical skills

Proactive communication

Adaptability

Problem-solving

Education

BA or Equivalent

Tools

Microsoft Office Products

Job description

A global staffing solutions firm is seeking a Client Service Representative in Boston. This role involves managing client inquiries, collaborating with internal teams, and providing insights to enhance client satisfaction. Candidates should possess strong communication skills and a BA or equivalent. The position requires adaptability, problem-solving abilities, and a comprehensive knowledge of Microsoft Office. This is a 6-month contract with potential for extension, offering 40-45 hours of work per week.