Client Services Specialist – Inclusive & Flexible Growth

Arbor Circle; Grand Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Robust health insurance options

11 paid holidays

Supportive culture

Ongoing training opportunities

Job summary

Arbor Circle in Grand Rapids, Michigan, seeks a dedicated individual to enhance customer service and support workflows across programs. Responsibilities include responding to calls, data management, and fostering strong relationships. Ideal candidates possess technical proficiency, data analysis experience, and a commitment to equity and inclusion. The organization offers a robust benefits package, flexible scheduling, and a vibrant work culture to promote employee growth and success.

Qualifications

• High level technical and MS Office (Excel) proficiency.
• Experience with data analysis.
• Working knowledge of electronic health record systems.
• Ability to work effectively and efficiently across multiple programs.
• Proven experience working with culturally diverse populations.

Responsibilities

• Provide excellent customer service for accessing and participating in services.
• Respond to phone calls and direct clients.
• Conduct data entry and organization.
• Coordinate workflows across programs.

Skills

Technical proficiency

MS Office (Excel)

Data analysis

Electronic health record systems

Culturally diverse populations

Job description

Arbor Circle in Grand Rapids, Michigan, seeks a dedicated individual to enhance customer service and support workflows across programs. Responsibilities include responding to calls, data management, and fostering strong relationships. Ideal candidates possess technical proficiency, data analysis experience, and a commitment to equity and inclusion. The organization offers a robust benefits package, flexible scheduling, and a vibrant work culture to promote employee growth and success.