Client Services Specialist: Elevate Exam & Licensure Support

Ncees; Greenville (SC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision, disability & 

Life insurance

401(k) plan

Paid holidays

Flexible PTO

Quarterly staff events

Onsite gym

Gym membership reimbursement

Birthday & anniversary awards

Wellness programs

Job summary

NCEES is seeking a client services representative to answer phone calls and chat questions and respond to help tickets regarding exams, exam preparation materials, and NCEES activities and services.

The role requires an associate's degree or high school diploma with 5 years of related experience, strong customer service, communication skills, attention to detail, organization, problem-solving, and technical aptitude.

Qualifications

• An associate's degree or high school diploma and 5 years of related experience
• A great attitude and exceptional customer service skills
• Effective written and oral communication skills
• Exceptional attention to detail
• Exceptional organizational skills
• Effective problem-solving skills
• Technical aptitude

Responsibilities

• As a client services representative, you will answer phone calls and chat questions and will respond to help tickets regarding exams, exam preparation materials, and NCEES activities and services.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Problem-solving

Technical aptitude

Positive attitude

Education

Associate degree

High school diploma

Job description

NCEES is seeking a client services representative to answer phone calls and chat questions and respond to help tickets regarding exams, exam preparation materials, and NCEES activities and services.

The role requires an associate's degree or high school diploma with 5 years of related experience, strong customer service, communication skills, attention to detail, organization, problem-solving, and technical aptitude.