Assistant Store Manager/Sales Floor Manager

Bailey's Fine Jewelry; Cary (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Bailey's Fine Jewelry, a family-owned luxury retailer, seeks an Assistant Manager to lead sales and coach a high-performing team. You will deliver exceptional client experiences and uphold our reputation for quality.

In this role you’ll oversee daily operations, mentoring staff and driving results while maintaining the store's luxury standards. Weekend and peak-season flexibility is required to support growth and client service.

Qualifications

• Proven experience in retail sales with a track record of meeting or exceeding sales goals.
• Strong coaching, communication, and interpersonal skills.
• High emotional intelligence and the ability to resolve conflicts and foster a positive team environment.
• Self-motivated and proactive, with a drive to succeed.
• Flexibility to work weekends, holidays, and extended hours during peak seasons.

Responsibilities

• Lead from the front to drive sales and inspire your team to reach targets.
• Mentor and train staff, building a culture of continuous improvement.
• Deliver exceptional service to clients and uphold the store's luxury reputation.
• Support day-to-day operations, including opening/closing, inventory, and merchandising.
• Own the store's success with initiative and proactive problem-solving.
• Navigate challenges with empathy to maintain positive relationships.

Skills

Sales leadership

Coaching

Customer experience

Operational support

Ownership mindset

Emotional intelligence

Job description

Drive Sales Excellence in a Legacy of Luxury

Are you a self-motivated leader with a passion for sales, exceptional communication skills, and a talent for coaching others to success? Join our family-owned fine jewelry store as an Assistant Manager. For 78 years, we’ve built a reputation as the go-to destination for high-end fine jewelry, designer collections, and luxury watches, and we’re seeking someone to help us continue this tradition of excellence.

What You’ll Do

• Sales Leadership: Drive sales by leading from the front, inspiring your team to meet and exceed goals.
• Coaching and Development: Mentor and train team members, fostering a culture of continuous improvement and excellence.
• Customer Experience: Deliver exceptional service to our clientele, creating memorable experiences that uphold our reputation for luxury and quality.
• Operational Support: Assist in managing dayday store operations, including opening and closing procedures, inventory oversight, and visual merchandising.
• Ownership Mindset: Treat the store as your own, taking initiative to identify opportunities for improvement and driving results.
• Emotional Intelligence: Navigate challenges with empathy, maintaining positive relationships with customers and team members.

What Makes This Job Special

• Family-Owned Tradition: Work in an environment that values integrity, quality, and community.
• Sales-Driven Culture: Thrive in a role where your sales expertise and leadership skills directly impact success.
• Luxurious Surroundings: Represent the finest in luxury jewelry and watches.
• Growth Opportunities: Develop your leadership skills in preparation for future advancement.

What We’re Looking For

• Proven experience in retail sales with a track record of meeting or exceeding sales goals.
• Strong coaching, communication, and interpersonal skills.
• High emotional intelligence and the ability to resolve conflicts and foster a positive team environment.
• Self-motivated and proactive, with a drive to succeed.
• A passion for treating the business as your own, with a focus on results and continuous improvement.
• Flexibility to work weekends, holidays, and extended hours during peak seasons.

Why Join Us?

As an Assistant Manager, you’ll be a key part of our leadership team, helping to shape the success of our store while creating exceptional experiences for customers and team members alike. Your contributions will leave a lasting impact on our legacy of excellence.