Client Services Specialist

Professional Search Group - Orange County; California (MO); On-site; USD 30,000 - 39,000; Full time

Job summary

Professional Search Group OC is seeking a Client Services Specialist to support the sales team in Santa Fe Springs, CA. This on-site, full-time role handles a range of client-facing tasks within a 6-month contract, aiding order processing and relationship management.

The ideal candidate will be detail-oriented, organized, and capable of managing multiple tasks while maintaining high service standards in a fast-paced environment.

Qualifications

• Detail-oriented with strong organizational skills.
• Ability to prioritize and make sound decisions.
• Strong interpersonal and communication abilities.

Responsibilities

• Serve as liaison between the sales team, vendors, clients, and end-users.
• Support assigned sales representatives in daily account activity.
• Generate and track sales quotes.
• Process and oversee complex orders from initiation to delivery.
• Handle invoicing, payment collection, and shipment release.
• Provide updates and respond to inquiries regarding orders changes or status.
• Maintain deep knowledge of product lines to assist clients.
• Resolve issues related to orders, shipments, and payments.
• Perform additional tasks as required by management.

Skills

Detail-oriented

Organizational skills

Prioritization

Interpersonal skills

Multitasking

Independent worker

Customer service

Job description

Job Description

Professional Search Group OC is proud to partner with our client, a renowned leader in the high-end indoor and outdoor furniture industry, in the search for a Client Services Specialist. This is a unique opportunity to join a design-focused, globally respected company that has been setting the standard in the luxury furnishings space for over 40 years.

This full-time, temporary 6-month contract through Professional Search Group OC, on-site role located in Santa Fe Springs, CA, and operates Monday through Friday.

As a Client Services Specialist, you will play a vital role in supporting the sales team by managing key administrative and client-focused tasks within a defined territory. This position is ideal for a detail-oriented professional with strong organizational skills, customer service experience, and the ability to thrive in a fast-paced environment.

Client Services Specialist Responsibilities:

• Serve as a liaison between the sales team, vendors, clients, and end-users
• Support assigned sales representatives in managing daily account activity
• Generate and track sales quotes
• Process and oversee complex orders from initiation to delivery
• Handle invoicing, payment collection, and shipment release
• Provide updates and respond to inquiries regarding order changes or status
• Maintain deep knowledge of product lines to assist clients effectively
• Resolve issues related to orders, shipments, and payments
• Perform additional tasks as required by management

Client Services Specialist Qualifications:

• Highly detail-oriented with strong organizational skills
• Demonstrates urgency, prioritization, and sound decision-making
• Strong interpersonal skills with the ability to build rapport internally and externally
• Comfortable multitasking under pressure while maintaining high work standards
• Self-driven and capable of working independently
• Excellent communication and customer service abilities

If you are a motivated professional ready to join a company that values design, innovation, and excellence in service, we’d love to hear from you.