Client Services & Shipping Coordinator

7H6 Pace Analytical Services, LLC; Woodcliff Lake (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K retirement savings

Paid time off

Tuition reimbursement

Employee Assistance program

Job summary

Pace is seeking a reliable Client Services Support to join our environmental testing lab. You will handle sample shipping, cooler management, and proactive client communications while maintaining an organized workspace.

This role involves high-volume outbound orders, basic shipping tech, and coordination with internal teams in a fast-paced setting. Training will be provided to grow a laboratory sciences career.

Qualifications

• High school diploma or equivalent preferred.
• Basic computer skills and familiarity with shipping systems.
• Strong attention to detail and organizational skills, especially with high volume of coolers.
• Ability to communicate professionally with clients, couriers, and internal teams.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Order Processing: build customer orders from LIMS, generate paperwork and labels, verify bottles and materials.
• High-Volume Shipping: prepare and ship many coolers using FedEx.
• Shipping Labels and Technology: create labels, track packages, verify delivery.
• Client Service: interact professionally with clients during drops, pickups, and communications.
• Sample Receiving: review information to route samples to correct Pace lab.
• Cooler Cleaning and Cross-Contamination Prevention: sanitize returned coolers for reuse.
• Stock and Supply Support: assist with receiving and restocking supplies.

Skills

High school diploma

Basic computer skills

Detail orientation

Customer service

Shipping systems

Education

High school diploma or equivalent

Tools

FedEx

Shipping software

Job description

Pace is seeking a reliable Client Services Support to join our environmental testing lab. You will handle sample shipping, cooler management, and proactive client communications while maintaining an organized workspace.

This role involves high-volume outbound orders, basic shipping tech, and coordination with internal teams in a fast-paced setting. Training will be provided to grow a laboratory sciences career.