Client Services & Scheduling Coordinator

Hazelden Betty Ford Foundation; Minnesota; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

Retirement savings with employer match

Paid time off

Tuition reimbursement

Job summary

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States and a people-powered organization with 1600+ employees across 17 treatment sites.

This role coordinates business and administrative functions for clients, delivers frontline reception and scheduling, and supports staff to ensure smooth daily operations. A strong focus on customer service and efficient processes is essential.

Qualifications

• High school diploma or equivalent.
• 3 years administrative experience.
• Familiarity with Microsoft Office.
• Current CPR certification or must obtain within 30 days of hire. Certification must be from American Red Cross or American Heart Association.
• Must satisfactorily pass a state/license specific background check (PLY, CC, MG, CHAS, HS, FL, NY).

Responsibilities

• Coordinate and implement the business and administrative functions for clients.
• Provide overall customer service to clients, visitors, and administrative support to staff to assure the efficient day-to-day operation of the clinic.
• Provide scheduling and admission services and program information to prospective and current patients.
• Maintain a welcoming, hospital reception area for visitors, clients, and staff to ensure that a positive image is projected of the organization and quality customer service is provided.
• Provide administrative duties to assure efficient operations of site clinic
• Manage financial arrangements for clients.
• Maintain scheduling for mental health and medical services to facilitate an efficient, seamless process.

Skills

Administrative experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States and a people-powered organization with 1600+ employees across 17 treatment sites.

This role coordinates business and administrative functions for clients, delivers frontline reception and scheduling, and supports staff to ensure smooth daily operations. A strong focus on customer service and efficient processes is essential.