Client Services & Scheduling Coordinator

Express Employment Professionals - Cincinnati East; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Holiday pay (6 days)

401(k) retirement plan

Vacation pay

Life insurance

Referral bonuses

Job summary

Express Employment Professionals of Joplin is actively hiring a professional Service Coordinator for a local growing company. You will greet customers in person, over the phone, and via email, and you will schedule appointments and coordinate service requests.

Effective communication, timely updates, and accurate record-keeping are essential. You will also handle payments, invoices, and related paperwork as needed in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Basic computer proficiency and ability to learn new software.
• Previous Service Coordinator or Advisor experience is a plus.

Responsibilities

• Professionally greet and assist customers in person, over the phone, and through email.
• Schedule appointments and coordinate service requests.
• Communicate updates and timelines to customers.
• Create and maintain accurate records and documentation.
• Process payments, invoices, and related paperwork as needed.

Skills

Customer service

Communication

Organization

Multitasking

Basic computer skills

Experience as Service Coordinator or A

Job description

Express Employment Professionals of Joplin is actively hiring a professional Service Coordinator for a local growing company. You will greet customers in person, over the phone, and via email, and you will schedule appointments and coordinate service requests.

Effective communication, timely updates, and accurate record-keeping are essential. You will also handle payments, invoices, and related paperwork as needed in a fast-paced environment.