Client Services Representative - Surgery Center - Full Time Days

AtlantiCare; Egg Harbor Township (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Life insurance

Disability coverage

Tuition reimbursement

FSAs

Wellness program

Pet insurance

Job summary

AtlantiCare is seeking a Client Services Representative for the Surgery Center to support front desk operations and patient scheduling. You will enter patient data, verify insurance information, and provide accurate financial details to clients in a fast-paced environment.

This role emphasizes strong customer service, teamwork, and adherence to performance standards within a hospital or ambulatory setting. Training on Clinical Applications will be provided as needed.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 1-3 years office experience required, preferably in a medical setting.
• Minimum 1 year insurance, 4 and ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Provides front desk office support at the hospital or ambulatory setting.
• Ensures timely and organized scheduling of patient appointments.
• Enters client information into the computer and provides accurate financial information to clients.
• Supports organizational goals with quality customer service and teamwork.

Skills

Office experience

Medical terminology

Insurance knowledge

Clinical applications

Education

High school diploma

Tools

Clinical Applications

Job description

Client Services Representative - Surgery Center - Full Time Days

ATLANTICARE

ROLE DESCRIPTION

POSITION SUMMARY

The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS

• EDUCATION: High school diploma or equivalent required.
• EXPERIENCE: 1-3 years office experience required, preferably in a medical setting.
• Minimum 1 year insurance, 4 and ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

ENVIRONMENT

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic travelling to other department locations is expected.

REPORTING RELATIONSHIP

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Benefit Offerings

AtlantiCare offers eligible Full-time and Part-time team members the ability to participate inMedical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs.

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

• Job Identification100646
• Job CategoryAdministrative / Customer Service
• Job ScheduleFull time
• Job ShiftDay
• Pay Range17.50-25.17
• Holidays RequiredNo
• Weekends RequiredNo
• Hrs Per Week40
• Posting RequirementPost Int & Ext

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.