Client Services Representative - SA - ENT - EHT

AtlantiCare; Egg Harbor Township (NJ); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k)/403(b) retirement plans

Life Insurance

Job summary

AtlantiCare is seeking a Client Services Representative to provide front desk support across hospital/ambulatory settings. You will schedule patient appointments, collect insurance details, and enter data while delivering accurate financial information to clients.

The role requires 1–3 years of office experience (medical setting preferred) with CPT4 and ICD-10 coding knowledge, and familiarity with medical terminology and clinical applications.

Qualifications

• High School diploma or equivalent required.
• 1–3 years office experience, preferably in a medical setting.
• Minimum 1 year insurance experience; CPT4 and ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency in clinical applications preferred.

Responsibilities

• Provides office front desk support and ensures timely scheduling of patient appointments.
• Collects patient insurance information and inputs client data into the computer.
• Provides accurate financial information to clients and supports performance improvement.
• Uses teamwork to meet organizational goals and maintain quality service.

Skills

Customer service

Front desk

Scheduling

Medical terminology

ICD-10 coding

CPT4 coding

Clinical applications

Office administration

Education

High School Diploma or Equivalent

Tools

CPT4 coding

ICD-10 coding

Job description

Client Services Representative - SA - ENT - EHT

Job Description

ATLANTICARE _____________________________________________ROLE DESCRIPTION POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, 4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Benefit Offerings AtlantiCare offers eligible Full-time and Part-time team members the ability to participate inMedical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs.

Qualifications

EDUCATION: High School diploma or equivalent requried. LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

• Job Identification 100680
• Job Category Administrative / Customer Service
• Job Schedule Full time
• Job Shift Day
• Pay Range $17.50 - $25.17
• Holidays Required No
• Weekends Required No
• Hrs Per Week 37.5
• Posting Requirement Post Int & Ext

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

PI286864008