Client Services Representative – Event & Travel Coordination (Remote)

Professional Travel Hub; Atlanta (GA); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Ongoing development

Collaborative team

Job summary

Professional Travel Hub is seeking a Client Services Representative to support client communication and coordination for events and travel. This remote role focuses on logistics, timelines, and delivering a smooth client experience.

You will manage communications, scheduling, and travel/event details while maintaining organized client records and providing timely updates. Collaboration with internal teams is essential to ensure high-quality service delivery.

Qualifications

• Strong communication and organizational skills.
• Ability to manage multiple tasks and priorities.
• Detail-oriented with a client-focused approach.
• Comfortable working independently in a remote setting.
• Proficiency with digital tools and communication platforms.

Responsibilities

• Communicate with clients via email and online platforms
• Assist with scheduling consultations and managing timelines
• Support coordination of travel and event-related details
• Maintain accurate and organized client records
• Provide updates, confirmations, and follow-ups as needed
• Collaborate with internal team members to support service delivery

Skills

Communication

Organization

Multi-tasking

Detail-oriented

Remote work tools

Job description

Job Title: Client Services Representative – Event & Travel Coordination (Remote)

About The Role

We are seeking a Client Services Representative to support client communication and coordination related to events, travel arrangements, and scheduling. This role focuses on ensuring a smooth and organized experience by assisting with logistics, timelines, and client support.

Key Responsibilities

• Communicate with clients via email and online platforms
• Assist with scheduling consultations and managing timelines
• Support coordination of travel and event-related details
• Maintain accurate and organized client records
• Provide updates, confirmations, and follow-ups as needed
• Collaborate with internal team members to support service delivery

Qualifications

• Strong communication and organizational skills
• Ability to manage multiple tasks and priorities
• Detail-oriented with a client-focused approach
• Comfortable working independently in a remote setting
• Proficiency with digital tools and communication platforms

Preferred (Not Required)

• Experience in customer service, administrative support, or coordination
• Familiarity with scheduling or booking systems

What We Offer

• Remote work environment
• Structured onboarding and trainingOngoing support and development opportunities
• Collaborative team environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.