Client Services Representative

National Veterinary Associates; Windsor (CO); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Employee discounts

Job summary

Mountainwood Hospital in Windsor, CO is seeking a compassionate receptionist for our front office team. You will provide top-tier client service and ensure smooth operations for clients and their pets.

Responsibilities include phone management, scheduling, check-in/out, invoicing, and record maintenance in a collaborative, team-oriented environment. Competitive hourly pay and full-time benefits are offered.

Qualifications

• Excellent customer service and communication skills.
• Friendly, dependable and team-oriented.
• Ability to handle billing and scheduling.

Responsibilities

• Answering a multi-line phone
• Scheduling appointments and surgical procedures
• Greeting clients and patients in person and over the phone
• Checking patients in/out for appointments
• Invoicing clients and collecting payments
• Maintaining and filing patient records
• Filling prescriptions

Skills

Customer service

Communication skills

Team player

Dependable

Job description

We are currently looking for a compassionate individual with exceptional client service skills to fulfill a receptionist position within our front office team. This individual will be expected to provide the highest level of quality service and outstanding care to both the clients and patients of our hospital.

Starting Hourly Wage $16-18/hr

Our ideal candidate must possess the following attributes:

• Must be extremely friendly, outgoing, and exhibit strong communication skills.
• Be dependable, flexible, and enjoy working in a team environment.
• Strive for client service that well exceeds expectations.

Responsibilities may include:

• Answering a multi-line phone
• Scheduling appointments and surgical procedures
• Greeting clients and patients in person and over the phone
• Checking patients in/out for appointments
• Invoicing clients and collecting payments
• Maintaining and filing patient records
• Filling prescriptions

About us:

Mountainwood Hospital is a 4 doctor, general practice in Windsor, with a strong emphasis on preventive medicine and client service. We have an enthusiastic and friendly team of individuals who are genuinely interested in outstanding service and quality care for our clients and their pets.

Our hours of operation: Monday, Tuesday, Thursday, and Friday 9:00 AM – 6:00 PM, Wednesday 9:00AM – 7:00PM, and Saturday 9:00 AM-1:00 PM

Full-Time Benefits include:

• Paid Vacation
• Paid holidays (6 Main)
• Employee discounts, including free labwork through IDEXX
• Employee paid group health insurance options including both vision and dental.
• This position is also eligible for a periodic bonus