Receptionist (PT)

Valley-View-Animal-Hospital; Windsor (CT); On-site; USD 21,000 - 25,000; Full time

Job summary

Valley View Animal Hospital in Windsor, CO is seeking a friendly receptionist to join our team. You will manage a multi-line phone system, greet clients, and support our care teams with smooth scheduling.

The role emphasizes compassionate client service, accurate records, and efficient transactions. A flexible schedule including some weekends is helpful; veterinary software experience is preferred.

Qualifications

• Experience in customer service in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a busy front-desk setting.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records, appointment schedules, and process transactions.
• Educate clients on preventive care and hospital services to support pet health.
• Provide a calm, empathetic presence and professional service to clients and their pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Multitasking

Tools

Veterinary software

Job description

Welcome to Valley View Animal Hospital in Windsor, CO, where we treat your pets like our own. We prioritize patient comfort and well-being through our specialized certifications as a Cat Friendly Certified and more. Our dedication to superior patient care has earned the community's trust, reflected in our excellent 4.7-star Google rating. If you are looking for an opportunity to provide high-quality medicine alongside highly committed teammates, this is where you will do your best work.Joining our practice means becoming part of a dedicated team environment where collaboration is key. We believe every teammate should have the tools necessary to succeed, which is why we focus on maintaining a culture of continuous learning and education. Veterinarians and technical teammates have access to internal specialty consultations and mentorship, ensuring high-quality case management. We offer structured programs designed to help all teammates achieve their individual career goals, whether that involves pursuing credentialing, moving into leadership, or simply expanding your clinical skillset.Valley View Animal Hospital offers comprehensive small animal medical services across a wide schedule, including Urgent Care available Monday through Saturday from 12 PM to 10 PM. You will utilize advanced testing and diagnostics to manage complex cases, supported by our experienced team. Our services include thorough wellness and preventive care, surgical procedures, and advanced care options.Located in Windsor, CO, our hospital is situated within a vibrant and growing northern Colorado community. Windsor offers a welcoming environment where you can establish deep connections with clients and their pets while enjoying the benefits of life in northern Colorado. You will find that the surrounding area provides an excellent quality of life, allowing you to easily maintain work-life balance while pursuing a fulfilling and rewarding career in veterinary medicine.

This position will be posted a minimum of three days.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $15-$18 per hour based on experience.

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Location:Willits Veterinary Hospital (Basalt)

Location:Veterinary Urgent Care Center Plymouth

Location:Richmond Valley Veterinary Practice

Location:Seven Fields Veterinary Hospital