Client Services Representative

Abqpetcarehospital; Las Vegas (NV); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

401(k), employee matching

Paid time off

Employee discounts

Job summary

Abqpetcarehospital in Las Vegas is seeking a Front Desk SuperStar to deliver exceptional customer service to clients and their pets. This full-time role includes assisting clients in person, over the phone, and through email.

The ideal candidate should have excellent communication and organizational skills, be adaptable, and possess a knack for building positive team relationships. Competitive compensation includes a base rate of $17.00-$19.00 per hour, with additional benefits such as medical, dental, vision insurance, 401(k) matching, and paid time off.

Qualifications

• Experience assisting clients in person, over the phone, and via email.
• Prior experience in a veterinary medical setting is a plus.
• Ability to adapt to changes in a positive manner.

Responsibilities

• Provide 5 star customer service with warmth and compassion to clients.
• Assist clients in practice and over the phone.
• Build positive relationships with team members.

Skills

Excellent communication skills

Organization skills

Ability to learn quickly

Team relationship building

Job description

Do you believe in providing 5 star customer service with warmth and compassion to each client you assist? Do you believe pets add joy and companionship to our lives and we should celebrate that bond?

If so, this is a great opportunity for you! A busy and successful practice, Aloha Animal Hospital is looking for a Front Desk SuperStar to WOW clients with the best service in town! The successful candidate will have experience assisting clients in person, over the phone and in writing via email. You should have excellent communication and organization skills as well as the ability to learn quickly. Prior experience in a veterinary medical setting is a plus but not required. A track record for building positive relationships with team members is required as is the ability to adapt to changes in a positive manner. Our interview process is designed to find the right person for the job. Is that you? Apply today!

This is a full-time position. Candidate should be available to work weekends.

Compensation

• Base hourly rate of $17.00-$19.00 DOE
• Eligible for periodic bonus (where applicable)

Benefits

• Medical, Vision, Dental insurance
• 401(k), employee matching
• Paid time off
• Employee discounts

The organization offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

Equal Opportunity Employment

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.