Client Services Representative

Animal Clinic of La Porte; Bennington (VT); On-site; USD 19,000 - 25,000; Part time

Job summary

National Veterinary Associates (NVA) is hiring a part-time or full-time Client Service Representative to join our West Mountain family. The ideal candidate will be hardworking, friendly, detail oriented, a skilled multitasker, client focused and reliable, with the ability to work evenings and Saturday mornings.

Responsibilities include answering phones, scheduling appointments and surgeries, greeting clients, processing payments, organizing bookings, and maintaining a positive team attitude.

Qualifications

• Part-time or full-time Client Service Representative
• Evenings and weekend availability
• Hardworking, friendly, detail oriented, multi-tasking, client-focused, reliable

Responsibilities

• Answer phones and schedule appointments and surgeries, take messages, resolve client issues.
• Greet clients and make them feel welcome.
• Cash out clients.
• Organize appointments.
• Maintain a positive, upbeat attitude and work well with others.
• Demonstrate excellent computer skills.

Skills

Customer service

Detail oriented

Multitasking

Client focused

Reliable

Friendly

Hardworking

Tools

Computer skills

Job description

Job Description

Job description

We’re Hiring!!

We are looking for -

• A part-time or full time Client Service Representative to join our West Mountain family.
• Someone who is hardworking, friendly, detail orientated, skilled multi-tasker, client focused, and reliable.
• Someone who can work evenings and weekends (Saturday mornings only).

What you will receive

• Working at a hospital that prides itself on giving our clients the best veterinary medicine
• Working with co-workers that are kind and compassionate
• And the best part, helping pets and their owners!

Hourly wages are based on experience and range between $14 and $18.

Come join us!

Job Duties

1. 1. Answer Phones – schedule appointments and surgeries, take messages, resolve client issues.
2. 2. Greet clients and make them feel welcome.
3. 3. Cash out clients.
4. 4. Organize appointments
5. 5. and much more
6. A positive, upbeat attitude is a must.
7. The ability to work well with others
8. Excellent computer skills.

We look forward to hearing from you!

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose

Give pets and the people who love them more quality years together

Mission

Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values

Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.