Client Services & Registration Coordinator

Wellstone; Huntsville (AL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical premiums

Retirement plan (RSA)

9 paid holidays

PTO up to 15 days/year

Life/AD&D insurance

Licensure reimbursement

Tuition discounts

Job summary

Wellstone is seeking a Customer Service Representative in Huntsville, AL to serve as the first point of contact for clients and visitors. You will provide empathetic client relations, manage registration processes, and support leadership with day-to-day administrative tasks.

The role requires a High School Diploma (Associates preferred), strong communication skills, and proficiency with Word/Excel. Work hours are Monday–Friday, 8:00 AM–5:00 PM, on-site at our clinic.

Qualifications

• High School Diploma or GED.
• Associate's Degree in Business Management or Medical Office Management preferred but not required.
• Knowledge of administrative principles and practices.
• Effective, professional verbal and written communication.
• Proven ability to work alongside 20+ staff members.
• Intermediate computer skills with Word and Excel.
• Ability to work with diverse backgrounds.
• Ability to organize and prioritize workflow.
• Spanish speaking preferred but not required.

Responsibilities

• Communicate professionally with clients, parents, staff via email, phone, and in person.
• Maintain detailed accounts for clients at intake/registration.
• Complete and organize registration paperwork and documents.
• Inform Director about maintenance, repairs, and administrative tasks.
• Open and close the center in rotation with management.
• Maintain intakes and waitlists under the Intake Coordinator.
• Keep the office organized and running efficiently.
• Record data entries accurately and timely.
• Support team members and leadership as needed.
• Uphold company values with clients and the public.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Organization

Customer service

Education

High School Diploma

Associate's Degree in Business/Medical Office Management

Tools

Microsoft Word

Microsoft Excel

Job description

Wellstone is seeking a Customer Service Representative in Huntsville, AL to serve as the first point of contact for clients and visitors. You will provide empathetic client relations, manage registration processes, and support leadership with day-to-day administrative tasks.

The role requires a High School Diploma (Associates preferred), strong communication skills, and proficiency with Word/Excel. Work hours are Monday–Friday, 8:00 AM–5:00 PM, on-site at our clinic.