Administrative Coordinator

Rehmann Robson LLC; Saginaw (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible work arrangements

Training on industry-specific systems

Job summary

Rehmann Robson LLC is seeking a detail-oriented Client Support & Relationship Specialist to join our Michigan-based team. You will prepare client agreements, set up accounts, and coordinate information requests, ensuring accuracy and timely communications.

You will build strong relationships with clients and internal staff, manage documents, schedules, and deadlines, and support compliance and workflow tracking in a fast-paced advisory environment.

Qualifications

• Associate degree or equivalent combination of education and professional experience.
• Previous experience in administrative support, client service, project coordination, operations, legal support, financial services, or a related field preferred.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Strong written and verbal communication skills.

Responsibilities

• Prepare, distribute, and track client agreements and electronic signatures.
• Set up new client accounts and maintain accurate client records across company systems.
• Assist clients with document requests, information gathering, and account updates.
• Communicate important deadlines, reminders, and next steps through phone, email, and mail.
• Coordinate the collection of client information and required documentation.
• Schedule and support meetings, follow-ups, and ongoing client communications.
• Respond to client questions and concerns in a timely, professional, and helpful manner.
• Build strong working relationships with clients and internal team members.

Skills

Proficiency with Microsoft Office

Strong written and verbalcommunication

Strong organizational skills

Ability to build positiverelationships

Self-motivated and eager to learn

Education

Associate degree or equivalent

Tools

Outlook

Word

Excel

Job description

Your Passion. Your Purpose. If you’re here, you’re looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm’s success. When you join our team, you can count on exceptional support, encouragement, and guidance from your colleagues and from leadership. No matter where you want to go in your career, Rehmann can help you get there. Whether you’re in the early stages of your professional journey or you’re further down your path, we’re focused on helping you achieve your goals – whatever they may be. When you join Rehmann, you are part of a culture that Puts People First and aims to help everyone reach their fullest potential. Let us show you all the ways we can Empower Your Purpose. To learn more about Rehmann, visit: https://www.rehmann.com/careers/

Job Description: How You'll Make an Impact:

Client Support & Relationship Management

• Prepare, distribute, and track client agreements and electronic signatures.
• Set up new client accounts and maintain accurate client records across company systems.
• Assist clients with document requests, information gathering, and account updates.
• Communicate important deadlines, reminders, and next steps through phone, email, and mail.
• Coordinate the collection of client information and required documentation.
• Schedule and support meetings, follow-ups, and ongoing client communications.
• Respond to client questions and concerns in a timely, professional, and helpful manner.
• Build strong working relationships with clients and internal team members.

Quality & Administrative Support

• Review information for accuracy and completeness before processing.
• Monitor the status of key client deliverables and follow up as needed.
• Help resolve processing issues and coordinate solutions with internal teams.
• Track important documents, correspondence, and client requests.
• Maintain organized records and ensure documentation is handled according to company procedures.
• Support compliance-related administrative processes and recordkeeping requirements.

Workflow Coordination & Project Tracking

• Track projects, assignments, and deadlines to ensure work is completed on time.
• Prepare and maintain status reports to help monitor team workload and progress.
• Coordinate document distribution through both digital and traditional channels.
• Monitor workflow queues and help keep projects moving efficiently.
• Assist with document management, scanning, and electronic filing processes.
• Identify opportunities to improve processes and enhance team efficiency.

Your Desired Experiences, Skills & Education

Associate degree or equivalent combination of education and professional experience.

Previous experience in administrative support, client service, project coordination, operations, legal support, financial services, or a related field preferred.

Proficiency with Microsoft Office, including Outlook, Word, and Excel.

Strong written and verbal communication skills.

Ability to build positive relationships and provide excellent customer service.

Strong organizational skills with the ability to manage multiple priorities and deadlines.

Detail-oriented with a commitment to accuracy and quality.

Comfortable learning and using new technology and software systems.

Ability to handle confidential information with professionalism and discretion.

Strong problem-solving skills and sound judgment.

Self-motivated, dependable, and eager to learn.

Positive attitude and ability to work effectively both independently and as part of a team.

No tax industry experience? No problem. We welcome candidates from a variety of backgrounds, including administrative support, legal services, banking, financial services, customer success, office management, project coordination, and operations.

If you're highly organized and thrive in a fast-paced environment, we'd love to hear from you. We provide training on our industry-specific processes and systems.

Benefits & Programs

We Put People First in all that we do. Our associates are our greatest assets and we provide programs and benefits that encourage growth and development and align with their needs and goals.

This includes benefits focused on physical and mental health, paid time off for volunteering and diversity-related activities, flexible work arrangements, and more.

When you join Rehmann, you become part of a firm dedicated to helping Empower Your Purpose, whatever it may be.

About Rehmann

Rehmann is an Equal Opportunity Employer.

Rehmann is a professional advisory firm that provides accounting and assurance, business solutions and outsourcing, specialized consulting, and wealth management services. For over 80 years, Rehmann has provided forward-thinking solutions to our clients nationwide. With over 1,000 associates in Michigan, Ohio, and Florida, we are the momentum behind what’s possible. We focus on the business of business – allowing companies and individuals to focus on what makes them extraordinary. We help you look to the future with confidence, thanks to our unrivaled expertise and integrity.

Through our partnerships with our clients and communities, we drive impact that empowers our world. Find us online at rehmann.com