Client Services & Office Coordinator — Real Estate Law

Hankin & Pack PLLC; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability and life insurance

401(k) with company match

Paid Time Off

Training and mentorship program

Collaborative culture

Job summary

Hankin & Pack PLLC, a growing residential real estate law firm in Charlotte, NC, is seeking a full-time Client Services & Office Coordinator for our South Park office. You will handle front desk duties, welcome clients, answer phones, and support office operations.

The ideal candidate has 1-2 years of customer service experience, strong interpersonal skills, and the ability to juggle multiple tasks in a fast-paced environment.

Qualifications

• Previous experience as receptionist is preferred but not required.
• Knowledge of the real estate industry is helpful.
• Exceptional communication and customer service skills.
• Strong attention to detail.
• Dependable and technologically savvy.
• Skilled multitasker and highly organized.

Responsibilities

• Reception & Client Service: maintain a welcoming lobby, greet clients, and answer calls.
• Administrative Support: print, scan, and prepare loan packages and track calendars.
• Office operations: manage office supplies, distribute mail, and assist with events.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Job description

Hankin & Pack PLLC, a growing residential real estate law firm in Charlotte, NC, is seeking a full-time Client Services & Office Coordinator for our South Park office. You will handle front desk duties, welcome clients, answer phones, and support office operations.

The ideal candidate has 1-2 years of customer service experience, strong interpersonal skills, and the ability to juggle multiple tasks in a fast-paced environment.