Client Services Office Administrator - Growth & Impact

Jarvis Law Office PC; Lancaster (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Jarvis Law Office in Lancaster, OH is expanding and seeks an Office Administrator to join our team of professionals. This entry-level role offers hands-on experience in client services, records management, and marketing support, with room to grow as you learn and contribute to our reputation for outstanding client care.

The position emphasizes strong customer service, attention to detail, and the ability to handle multiple tasks in a fast-paced legal office environment.

Qualifications

• Strong attention to detail and ability to complete tasks accurately and efficiently.
• Prior customer service experience, particularly with geriatric clients.
• Proficient with basic computer software and office equipment; ability to quickly learn new programs is essential.
• Excellent interpersonal, written, and verbal communication skills.

Responsibilities

• Support our Client Services Coordinators, Paralegals, and Marketing Team.
• Conduct client check-in calls to ensure satisfaction, document feedback, and share it with the appropriate team members.
• Create and maintain organized record-keeping systems for client data.
• Run print jobs and operate office equipment for marketing mailings.
• Scan and save client documentation and mail to electronic files.
• Greet and assist visitors and clients in a professional, friendly manner.
• Keep conference rooms, lobby, and reception areas neat and presentable.
• Run business errands as needed.
• Assist with special projects and administrative tasks as directed.
• Manage and update client management systems for marketing events and client files.
• Prioritize and handle multiple tasks efficiently, following through to completion.
• Continuously seek opportunities to grow within the role through learning and skill development.

Education

High School Diploma or equivalent

Job description

Jarvis Law Office in Lancaster, OH is expanding and seeks an Office Administrator to join our team of professionals. This entry-level role offers hands-on experience in client services, records management, and marketing support, with room to grow as you learn and contribute to our reputation for outstanding client care.

The position emphasizes strong customer service, attention to detail, and the ability to handle multiple tasks in a fast-paced legal office environment.