Client-Focused Office Administrator

Jarvis Law Office PC; Dublin (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Jarvis Law Office, P.C. in Dublin, OH is seeking an Office Administrator to greet clients, support staff, and manage daily administrative tasks.

You will be the friendly, organized heart of the office, handling mailings, scheduling, and client communications with a professional presence. You will assist Client Services Coordinators, Paralegals, and the Marketing Team, keep records up to date in ActionStep, and help close tasks efficiently while maintaining a welcoming environment for visitors

Qualifications

• High school diploma or equivalent.
• Prior experience as an Office Assistant or Office Administrator.
• At least 6 months of customer service experience.
• At least 6 months of experience with Microsoft Office.
• A warm, professional presence in person and on the phone.
• Strong organization and the ability to juggle priorities and follow projects through to completion.
• A proactive, team-first attitude.
• Experience in a law office or with ActionStep is a plus, but not required.

Responsibilities

• Greet clients and visitors with a professional, friendly first impression and help them feel comfortable.
• Support our Receptionist by answering, screening, and directing calls and taking messages.
• Follow up with prospective clients who do not yet have a next appointment scheduled.
• Keep the lobby, reception area, and conference rooms neat and ready for clients.
• Support Client Services Coordinators, Paralegals, the Mailing Coordinator, and the Marketing Team with daily tasks.
• Draft and review correspondence and emails; coordinate meetings and minutes.
• Scan and save client documents to client files; keep ActionsStep up to date.
• Manage client management system for marketing events and follow up with teammates.

Skills

Customer service

Organization

Communication skills

Multi-tasking

Professional presence

Education

High school diploma or equivalent

Tools

Microsoft Office

ActionStep

Job description

Jarvis Law Office, P.C. in Dublin, OH is seeking an Office Administrator to greet clients, support staff, and manage daily administrative tasks.

You will be the friendly, organized heart of the office, handling mailings, scheduling, and client communications with a professional presence. You will assist Client Services Coordinators, Paralegals, and the Marketing Team, keep records up to date in ActionStep, and help close tasks efficiently while maintaining a welcoming environment for visitors