Client Services Manager: Lead Campaigns & Teams (Hybrid)

Continuum Media; New York (NY); Hybrid; USD 72,000 - 88,000; Full time

Benefits offered by this job

Employer-paid benefits

VIP vacation program

Bonus program

401(k) match

EAP resources

Pet insurance

Hybrid NY office

Job summary

Continuum Media in New York, NY is seeking an experienced Campaign Manager to lead our Client Services team, oversee client relationships, and ensure successful campaign execution. This hands-on leadership role emphasizes team development, client oversight, and operational excellence.

The ideal candidate has a strong background in linear TV advertising, media planning, and performance reporting, with the ability to guide a team in a fast-paced environment while directly managing a small

Qualifications

• 3+ years of industry experience in media buying, planning, account management, or a related client-facing advertising role.
• Strong understanding of linear television advertising, including broadcast, cable, programming, inventory, campaign execution, or measurement metrics.
• Experience leading a team.
• Ability to analyze campaign performance, identify challenges, and deliver solutions.
• Managing client relationships.
• Proficiency in Excel, reporting dashboards, and CRM systems.
• Industry background with advertising agencies, television networks, media buying platforms, or media stewardship is a plus.

Responsibilities

• Lead, mentor, and support the Client Services team, providing daily guidance and professional development.
• Oversee team workloads and priorities to ensure timely, accurate execution of responsibilities.
• Serve as the primary resource for complex client requests, campaign challenges, and internal escalations.
• Lead new hire onboarding and training while maintaining consistent processes and best practices.
• Foster a culture of accountability, collaboration, proactive communication, and problem-solving.
• Oversee client accounts to ensure strong relationships and timely communication.
• Directly manage a small portfolio of key client accounts, overseeing campaign execution and client communications.
• Serve as an escalation point for client concerns, delivery challenges, and reporting discrepancies.

Skills

Team leadership

Client relationships

Media buying

Campaign management

Excel & dashboards

Tools

Excel

CRM systems

Job description

Continuum Media in New York, NY is seeking an experienced Campaign Manager to lead our Client Services team, oversee client relationships, and ensure successful campaign execution. This hands-on leadership role emphasizes team development, client oversight, and operational excellence.

The ideal candidate has a strong background in linear TV advertising, media planning, and performance reporting, with the ability to guide a team in a fast-paced environment while directly managing a small