Client Services Manager, Home Care

BAYADA Home Health Care; Lihue (HI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits plan

Paid time off

Tuition reimbursement

Job summary

A leading home health care agency in Hawaii is seeking a Client Services Manager. This role involves managing client services and ensuring high-quality home care. The ideal candidate will hold a bachelor's degree or equivalent healthcare experience and possess strong communication skills. The position offers a base salary of $45,000-$60,000 per year and a comprehensive benefits plan.

Qualifications

• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of successfully taking on increased responsibility.

Responsibilities

• Provide superior customer service and quality home care.
• Manage your Client Services Manager caseload while proactively growing it.
• Build lasting relationships with clients and community organizations.

Skills

Strong computer skills

Excellent communication skills

Interpersonal skills

Education

Bachelor degree or equivalent healthcare experience

Job description

Overview

IMMEDIATE HIRE!!!

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Kauai Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications

• Bachelor degree is required or equivalent healthcare experience
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

BAYADA Offers

• Base Salary: $45,000-$60,000 / year depending on qualifications
• Comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• Comprehensive salary
• Medical / Dental / Prescription / Vision
• Paid time off
• Tuition reimbursement

Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.