Client Services Manager - Growth

Tatari; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance coverage

Unlimited PTO

Team building events

$1,000 annual continued education benefit

Job summary

Tatari is looking for a Client Account Manager in New York City to manage SMB client relationships and drive campaign success. The ideal candidate will have a bachelor's degree and 2+ years of experience in post-sales account management or client services.

You will be responsible for media planning and optimization and must possess strong communication skills. Benefits include equity compensation, health insurance, unlimited PTO, and a hybrid work model with 2 in-office days per week.

Qualifications

• 2+ years of experience in post-sales account management or client services.
• 1-2 years of experience managing campaigns within digital or programmatic platforms (e.g., DSPs).
• Strong presentation and listening skills.

Responsibilities

• Serve as the primary point of contact for SMB client accounts.
• Execute hands-on media planning and optimization across TV.
• Translate client goals into performance-driven strategies.

Skills

Post-sales account management

Campaign management

Client communication

Data analytics

Problem-solving mindset

Education

Bachelor’s degree in Business, Economics, Statistics, or Data Analytics

Job description

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

Responsibilities

• Serve as the primary point of contact and trusted advisor for SMB client accounts
• Execute hands‑on media planning, campaign execution, and optimization across Linear and Streaming TV
• Translate client goals into performance‑driven strategies focused on CPA, CAC, and ROAS
• Identify client needs and surface opportunities to improve performance
• Build expertise in Tatari’s platform (buying, reporting, measurement) and collaborate with internal teams to support execution
• Guide clients through campaign setup, optimization, and reporting—providing education and platform training
• Participate in client meetings and contribute to performance discussions
• Build strong day‑to‑day relationships with client stakeholders

Qualifications and Benefits

• Bachelor’s degree from a four‑year institution, preferably in Business, Economics, Statistics, or Data Analytics
• 2+ years of experience in post‑sales account management or client services, with exposure to senior stakeholders and C‑level interactions
• 1–2 years of experience buying, trading, or managing campaigns within digital or programmatic platforms (e.g., DSPs)
• Experience supporting performance‑driven clients (brands and/or agencies), with a focus on optimizing toward CPA, CAC, and ROAS
• Solid understanding of the streaming TV landscape (linear TV knowledge is a plus)
• Ability to clearly communicate technical concepts to both technical and non-technical audiences
• Strong presentation and listening skills, with a high level of preparation and attention to detail
• Comfortable engaging with a range of stakeholders—from engineers to marketing leaders—with a collaborative, problem‑solving mindset
• Highly organized and detail-oriented, with the ability to manage multiple priorities
• Curiosity and desire to learn, with particular emphasis for AI
• Total compensation ($80,000-$110,000/Annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• Unlimited PTO and sick days
• Snacks, drinks, and catered lunches at the office
• Team building events
• $1,000 annual continued education benefit
• Monthly lifestyle spending reimbursements
• FSA and commuter benefits
• Monthly Company Wellness Day Off
• Hybrid RTO of 2 days per week. THIS IS AN IN‑OFFICE POSITION